Privacy policy

Lahar Group Inc. is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of our website, text messaging, and other services (the “Service”).

By using the Service, you agree to the terms of this Policy. Lahar Group Inc. may modify or change this Policy at any time. The date of the last update is shown at the top of this Policy. This Policy, and any changes, are effective as soon as posted, and your continued use of the Service after changes are posted means you accept them.

“Personal Information” is information that individually identifies you, such as your name, address, mobile phone number or email, as well as any Personal Information that you choose to include in messages you send through the Service.

What Personal Information we collect

Through the Service, Lahar Group Inc. may receive your name, address, mobile phone number and email, the text of messages you send us, and any comments or feedback about the Service that you send us.

Our website

This website does not use cookies, analytics, advertising trackers or third-party scripts. When you send a form on this site, the information you enter is emailed to us so we can reply. It is not stored on the web server. Like most websites, our server keeps standard technical logs (such as IP address and pages requested) for security and troubleshooting.

How we use Personal Information

We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, and (e) conduct research.

Messages you send through the Service are retained on servers and services we use, some of which are owned by third parties.

Disclosure of your information

We will not rent or sell your Personal Information to other companies or individuals. Mobile information, including your phone number and text messaging opt-in consent, will not be shared with third parties or affiliates for marketing or promotional purposes. We may use or disclose information only in these limited circumstances:

• We have your written consent.
• We provide it to trusted businesses or persons for the sole purpose of providing a service to you on our behalf, for example scheduling and carrying out a plumbing repair.
• We respond to subpoenas, court orders or legal process, or to establish or exercise our legal rights or the legal rights of others, or to defend against legal claims.
• We believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
• Lahar Group Inc., or its assets, are acquired by or merged with another company.

Security

Lahar Group Inc. takes precautions to protect your Personal Information, including making sure our third-party service providers protect it. However, we cannot guarantee that unauthorized people will never gain access to your Personal Information despite our efforts. When you use the Service, your information travels through third-party infrastructure that is not under our control, such as an SMS delivery platform or your mobile carrier's network.

We cannot protect, and this Policy does not apply to, any information that you send to other users. You should never send personal or identifying information to other users.

Text messaging: opting in

You may opt in to receive text messages from us by:

• entering your phone number online,
• starting a conversation with us by text message,
• filling out a paper form that includes your phone number, or
• signing a lease.

Message frequency varies. Message and data rates may apply.

Text messaging: opting out and help

You can opt out of text messages at any time, for any reason, by texting STOP or QUIT to (832) 299‑4980. For help, text HELP to (832) 299‑4980.

We may still send certain communications about the Service, such as announcements and administrative messages, without offering the option to opt out of them.

Children

The Service is not intended for children under 13, and Lahar Group Inc. does not knowingly collect information from children under 13. Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you represent that you are at least 18, or that you are at least 13 and have your parent's or guardian's permission.

Intended audience

The Service is intended for residents of the United States only.

Questions or concerns?

If you have any questions about this Policy, text HELP to (832) 299‑4980, call us at (832) 299‑4980, or email info@lahar-group.com.